Substack is a newsletter service that allows writers to create and distribute content to their subscribers. However, there may come a time when a subscriber wishes to cancel their subscription. Canceling a subscription on Substack is a straightforward process that can be done in just a few clicks.
To cancel a paid subscription on Substack, subscribers need to navigate to their Substack settings page and select the paid publication they wish to cancel. From there, they can scroll down to the “Account actions” section and click on the link to cancel their subscription. Subscribers will then be prompted to confirm their cancellation, and once confirmed, they will no longer be charged for the subscription.
Canceling a free subscription on Substack is just as easy. Subscribers can navigate to their settings page, select the publication they wish to unsubscribe from, and click on the “Unsubscribe” button under the “Notifications” section. Once unsubscribed, subscribers will no longer receive emails from the publication.
How to Cancel Substack Subscription
If you no longer wish to continue with your Substack subscription, you can easily cancel it by following a few simple steps. Here’s how you can cancel your Substack subscription.
Locating Your Account Settings
To cancel your Substack subscription, you must first locate your account settings. To do this, log in to your Substack account and click on your profile icon in the top right corner of the screen. From the drop-down menu, select “Settings.”
Navigating to the Subscription Page
Once you have accessed your account settings, navigate to the “Subscriptions” tab. Here, you will see a list of all the publications you are subscribed to on Substack. Click on the publication that you want to cancel your subscription to.
Initiating the Cancellation Process
After clicking on the publication, scroll down to the “Account actions” section. Here, you will see a link that says “To cancel your paid subscription, click here.” Click on this link to initiate the cancellation process. On the next page, select “Cancel Subscription” to confirm that you want to cancel your subscription.
That’s it! Your Substack subscription has been successfully canceled. If you have any issues or concerns, you can contact Substack support for further assistance.
Potential Issues and Their Solutions
If you encounter issues while trying to cancel your Substack subscription, don’t worry. There are a few potential problems you may encounter, but they all have solutions.
Troubleshooting Common Problems
One common issue is not being able to locate the “To cancel your paid subscription, click here” link. To remedy this, navigate to your Substack Settings page at www.substack.com/settings and click on the paid publication you want to cancel your subscription to. Scroll to the Account actions section and click on the link next to “To cancel your paid subscription, click here”. On the next page, select “Cancel Subscription”.
Another issue is being unable to find the subscriber you want to cancel. In this case, navigate to your Subscribers tab, locate the paid subscriber by entering their email address in the Search bar, click on the three dots next to their name, and select “Edit Subscription”. You’ll then have the option to cancel their subscription with a pro-rated or full refund.
Contacting Substack Support
If you encounter any other issues, you can always contact Substack support for assistance. They are available to help you with any problems you may encounter with your subscription. Simply navigate to the Subscriber Help section at https://support.substack.com/hc/en-us/sections/360007415572-Subscriber-help and select the issue that best describes your problem. From there, you can either submit a request or browse through their support articles for more information.
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Alternatives to Cancellation
Sometimes, cancelling a Substack subscription may not be the best option. There are alternatives that can be explored before making the final decision. Here are a few alternatives to cancellation:
Pausing Your Subscription
If you want to take a break from receiving newsletters, you can pause your subscription instead of cancelling it. Pausing your subscription will stop payments for a specific period of time, while still keeping your subscription active. This option is useful if you are going on vacation or need a break from reading newsletters for a while. To learn how to pause your subscription, check out Pausing Paid Subscriptions on Substack.
Switching to a Different Substack
If you are not satisfied with the content of a particular newsletter, you can switch to a different Substack. Substack offers a wide range of newsletters on various topics, and you can easily find one that suits your interests. You can also switch to a different newsletter from the same author, if they offer multiple newsletters. To switch to a different Substack, simply unsubscribe from the current newsletter and subscribe to a new one.